Acceptance of Terms
By accessing the Bright Horizon Childcare website, submitting an enquiry, enrolling a child, or using any of our digital services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website and contact our team directly for assistance.
Childcare Services and Enrollment
Enrollment at Bright Horizon Childcare is subject to availability, completion of required documentation, and acceptance of centre policies. Families are responsible for providing accurate and current information regarding child health, emergency contacts, pickup permissions, and other enrollment requirements.
We reserve the right to update program availability, schedules, centre procedures, or admission requirements where necessary to maintain safe and compliant childcare operations.
- Parents or guardians must provide complete and accurate enrollment information
- Families must promptly notify the centre of changes to health, contact, or pickup details
- Program placement, schedules, and attendance arrangements remain subject to centre approval and availability
Parent Responsibilities
Families are expected to follow centre guidelines relating to attendance, illness policies, pickup procedures, respectful communication, and fee obligations where applicable. Bright Horizon Childcare may rely on the information you provide to deliver services safely and effectively.
Parents and guardians are responsible for ensuring that forms, permissions, and consents submitted through the website or directly to the centre are accurate and legally authorized.
Website Content and Use
All content on this website, including text, graphics, design elements, branding, and downloadable materials, is provided for general informational purposes related to Bright Horizon Childcare. Content may be updated, removed, or revised without prior notice.
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use any centre materials for unlawful, misleading, or commercial purposes without written consent.
Payments, Orders, and Forms
Where the website allows parents or guardians to place orders, submit applications, upload forms, or send enquiries, users are responsible for ensuring all submitted information is truthful and complete. Any pricing, availability, and processing timelines shared through the website are subject to confirmation.
Bright Horizon Childcare may cancel, reject, or request clarification for submissions that are incomplete, inaccurate, or inconsistent with centre requirements.
Media, Communications, and Consent
Any permissions relating to photographs, videos, marketing usage, and parent communications are governed by the consents and preferences provided by a parent or legal guardian. Families may update these preferences by contacting the centre.
Submission of forms through the website does not automatically grant permission for optional promotional use of child media unless such consent has been clearly provided.
Limitation of Liability
Bright Horizon Childcare aims to keep website information accurate and current, but we do not guarantee that all content will always be complete, error-free, or uninterrupted. To the fullest extent permitted by law, the centre is not liable for indirect or incidental losses arising from use of the website or reliance on general website content.
Nothing in these Terms & Conditions limits any rights or protections that apply under relevant childcare, consumer, privacy, or safety laws.
Contact and Updates
Bright Horizon Childcare may revise these Terms & Conditions from time to time to reflect operational, legal, or service changes. The latest version will be posted on this website. Continued use of the website or centre services after updates are posted constitutes acceptance of the revised terms.
If you have questions about these Terms & Conditions, please contact our team through the Bright Horizon Childcare contact page.